Frequently Asked Questions

NMN Boost+

Who is NMN Boost+ for?

Our EpicG NMN Boost+ is an antiaging supplement for those who would like to rewind their biological clock, rediscover their youth and recapture a whole new life where you have the energy and the endurance to go about your day to achieve your goals both mentally and physically.  Through supplementation, it is possible to slow down and even reverse your biological age and rejuvenate your epigenome to achieve long term health to live a long and fulfilled life.

As antiaging supplements is not just about aging but also about maintaining what you have and optimizing your health, we recommend that it is best to start in your late 20s or early 30s as many people start to experience a decline in NAD+ production as well in their energy and focus after the age of 25.

How many milligrams of NMN are in each sachet and each box?

Each sachet: 500mg of Nicotinamide Mononucleatide (NMN), blended with other powerful antioxidants and active ingredients. Take one or two sachets is our recommended dose for optimal results.

Each box: 30 sachets totaling 15g of NMN. If you are taking 500mg of NMN a day, you will need one box of NMN Boost+ a month. If you are consuming 1g of NMN a day, you will need 2 boxes of NMN Boost+ a month.

How and when should I take NMN Boost+?

We suggest that as a minimum dose, to take between 1 sachet to 2 sachets per day, mixed with 100ml or 200ml of water, preferably one hour before breakfast. Our body produces more NAD+ in the morning, so we recommend that you take your NMN Boost+ in the morning to synchronizes your NAD+ spike with production of NAD+ with your Circadian rhythms.

 

As there is no added sugar in NMN Boost+, it tastes a bit sour. If you prefer a sweeter taste, you may mix your NMN Boost+ with fruit juice or yogurt of your choice.

How much NMN Boost+ should I take per day?

Age

<40 years     1 sachet

>40 years     2 sachet

As you age, your NAD+ drops naturally. We recommend that you take 1 sachet of NMN Boost+ for those under 40 years. For those over 40, you might want to consider doubling your dose to 2 sachet a day. 

As each individual is different and our lifestyles differ, you may choose to increase your dosage if you are not satisfied with the effect. So, it is important to start by experimenting first with the dosages to see what dosage you feel comfortable with.

When will I see of feel the effects of NMN Boost+?

As every one is different, the short-term benefits you see and feel as you boost your NAD+ such as increase energy, deeper sleep, enhanced focus, better performance and skin etc. may be felt at different times. Some may notice changes within one week, such as skin health and cognitive well-being.

Consistency is the key as you continue to take NMN Boost+ to reduce and prevent the negative effects of aging and optimize your health and boost cell renewal.

Many report seeing or feeling noticeable benefits within 30 days. If you are on 1 sachet of NMN Boost+ for one month and did not notice any difference, you may want to consume 2 sachets and see if you notice any difference.

Longer-term perks like better mitochondria health and gene stability might not show up right away, or you might not even feel them happening. That's completely normal.

Do I need to keep NMN Boost+ in the refrigerator?

As each sachet is well sealed, it is not necessary to store your NMN Boost+ in the refrigerator. However, we do recommend storing NMN Boost+ in a cool, dark place, away from direct sunlight.

If you have opened a sachet and have yet to consumed it, we do recommend that you store the opened sachet in the refrigerator and consume it the next day as humidity can affect the bioavailability and absorption rates of the NMN Boost+.

Can I take NMN Boost+ alongside other supplements and medications?

NMN Boost+ is safe to take with other supplements. 

There are no known contraindications with NMN Boost+ and any other over the counter or prescription medications, though we encourage you to double check with your physician before adding our product to your regimen.

Why do I experience stomach discomfort with NMN Boost+?

A small fraction of users (less than 3%) may experience initial stomach discomfort when beginning NMN Boost+. This is normal as your digestive system adjusts to new ingredients and prebiotics in the formula.

If you encounter this, here's what we suggest:
1. Take NMN Boost+ with your breakfast.
2. Divide your NMN Boost+ into two servings, mixing half to drink when taking breakfast and another half during lunch.
3. Mix NMN Boost+ in a larger amount of water.


Give these steps a go for 1-3 weeks; in 90% of cases, the issue sorts itself out within a few days. If it persists for you, don't hesitate to reach out to our customer care team.

Can we truly hit the brakes on aging or even turn back the clock?

Yes! While you can't alter the number of candles on your birthday cake (your chronological age), you can influence your biological age with lifestyle choices.

Is NMN Boost+ compatible with my diet or dietary restrictions?

NMN Boost+ is free from:

  • Dairy
  • Gluten
  • Soy
  • GMOs
  • Nuts
  • Added Sugar
  • Shellfish
  • Sesame
  • Glyphosate/AMPA
  • Binders
  • Preservatives

We are currently applying for Halal Certification. We shall update this space once our Halal Certification is obtained.

Orders and Returns

How can I cancel my order?

You can cancel your order within 5 days or purchasing without any reason by sending us an email at fab@epicgasia.com. You cannot cancel an order if the product has been opened due to health and safety regulations. If the order has been shipped already, you will have to bear the cost of returning the package to us. 

Can I return my order?

Yes, you can return your order. Refunds are available for unopened products that is purchased on our online store within 5 working days of delivery.

 

We cannot issue refunds for products that appear to be partially used, opened or tampered with. Please email us at fit@epicgasia.com to start your refund process.

 

Once we have received your items, we will reimburse you via the original payment method, minus the delivery fee. This may take up to 5 working days to process.

Can I change my shipping address?

Yes, as long as the error is fixed before your order is processed, we can make the adjustment for you. Please contact us immediately by emailing us at fit@epicgasia.com

Can I buy EpicG products in retail stores?

For the moment our products are not in retail stores and are only available on our website. Sign up below for our VIP Newsletter to be the first to know when that happens.

Subscriptions

How can I sign up for a subscription plan?

When submitting an order on the product pages on our EpicG website, simply select subscription and click on ‘subscribe’ to order a subscription plan. Just fill out your details and we will ship your order every month.

How does the subscription plan work?

We can make ordering your EpicG products easy by shipping your order every month at a 10% discount. Your credit card is charged on a monthly basis, but you can cancel at any time.

How do I cancel my subscription?

You can cancel your subscription any time by logging in to your account on our website and clicking on cancel subscription. You can also email us at fab@epicgasia.com. Cancelations can me made any time prior to your next subscription renewal date. Keep in mind that if you give notice after your order has been processed, we will not be able to cancel that order. 

Can I get a refund for subscription orders?

Yes. We will reimburse your payments less the cost of the shipping fees, within 14 days from the date on which we receive the returned product from you. However the the costs for returning the product will be born by you.

Shipping

Do you ship worldwide?

Yes, we offer worldwide shipping and we look forward to serving you!

Do you offer free shipping?

Yes, we do. For orders within Malaysia, you will get free standard shipping. International shipping rates apply to all orders outside of Malaysia.

Are customs and duties included in the cost?

Please be aware that certain countries have import taxes and customs documents. Unfortunately, we cannot predict or pre-pay these charges on your behalf.

These countries are:
Bermuda, Cyprus, Hong Kong, Iceland, India, Israel, Kuwait, Malta, New Zealand, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Taiwan, United Arab Emirates.

When ordering from any of these countries, you may be responsible for covering any applicable import duties and fees.

How long will it take for my order to arrive?

We ship the next business day of receiving your order. Orders within Malaysia will be delivered within 3-4 business days for standard shipping.

Any other questions we haven't covered yet?

Contact Us via our online contact form here, alternatively you may contact us at +6018 - 208 7383 or email us at fit@epicgasia.com